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Pink Elephant ITSM Conference

Pink Elephant ITSM Conference

February 24, 2017
Pink Elephant ITSM Conference

I was lucky enough to be a presenter on the big stage at the 21st Annual Pink Elephant conference for IT Service Management. My topic was “5 Steps to Having a Difficult Conversation.” This was a collaborative effort with Mediation Around the Table. Motivational speaker, Stuart Knight, was hilarious! I also enjoyed several other presentations and a mini think tank on leadership. You may listen to the audio file of my presentation shortly.

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